The company was formed in 2007 with the aim of helping any organisation to deliver low cost, high quality, customer focused services. As well as project/interim management services it is able to provide solutions to many everyday service delivery issues using an extensive range of contacts and suppliers.
am business solutions’ focuses primarily on cost/performance efficiency and then considers how an organisation can position itself to gain greater market share; and if you really want a challenge, to improve both - at the same time!
The principal consultant is Andrew Moss BA(Hons), FCMI, AIBC, and a range of solutions are available containing a mix of consultant and/or service provision solutions. Andrew has been involved in delivering contracted public services for more than 20 years. An honours business graduate he has over 10 years strategic and operational success with a track record in delivering results which are customer focused and financially astute as well as extensive procurement achievements delivered to deadline. Typical achievements include:-
Putting in place clear business improvement plans for delivering 6 figure savings per annum on multi-million pound organisations Delivering action plans to ensure increased accountability and customer service benefits Delivering training & development workshops to focus employees on continuous improvement to become quality organisations Delivering culture change and performance improvement programmes Delivering significant gains on Key Performance Indicators using action planning and operational project management techniques Introducing modern service delivery processes and improvements resulting in a significant change of culture and performance Reshaping services across multiskilled workforce groups moving to new, modernised ways of working and pay Introduction of modern performance management systems and quality based output contracts Outsourcing of large-scale resource and materials supply services to deliver significant savings and improvements in service delivery effectiveness
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